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Genius Babies™ proudly celebrates its 25th Anniversary with a continued commitment to the highest quality products and service. 1998-2023
Better Business Accredited Business

A Little Bit About Us ~Genius Babies.com in the NEWS!
Genius Babies™ is a small "Mommy" created, teamed and family-owned business that was founded in 1998. Rather than invest in advertising, we have invested in our valued customers and we have grown by word of mouth. We want the very best for our "genius babies", just like you. At Genius Babies™ we celebrate our smaller size and we are committed to continuing to offer you the very best personal service. (Special orders don't upset us.) We are dedicated to provide the personal care, and response, you are not always guaranteed with the impersonal Internet and large national e-tailers. We guarantee the highest quality products and customer care. We will treat YOU, just as you deserve to be treated... every single time!

As an online store, GeniusBabies.com functions just like any other type of store, only better! Shop in your "jammies", as we’re open 24 hours a day, seven days a week to serve you. We’re ready to accept your orders at any time. It’s fast, easy, and it’s safe! At Genius Babies,™ only in-stock items are available to order. We stock everything in our showroom and warehouses. Your order will always ship within one business day, and you will receive step-by-step communication, order status and tracking. Shop with us, with no worries at all.

For a prompt reply, please contact us by email at geniusbabies@carolina.rr.com

Genius Babies™ Inc.
2015-A Van Buren Ave
Indian Trail, (Charlotte) NC 28079
Business Hours: Monday-Friday 9AM-4PM ET.
tel: 704-893-2113

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FAQ

Purchase Orders?
YES! We accept Purchase Orders. Please contact us via email with your purchase order, or any questions you may have. It is our pleasure to work with your Non-Profit organization.

Bulk Orders?
Yes! We are happy to fulfill Bulk Orders.
Email us with your request and for possible volume discounts.

International Shipping?
We are no longer able to ship outside of the USA. (With the exception of Military APO and FPO addresses.)

Telephone Orders?
Regrettably, we are an online retailer and are no longer able to accept telephone orders. We are of course happy to walk you through your order should you need assistance.

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Our Regular Shipping Times - from Charlotte, NC.
Orders received Monday - Friday before 2PM ET will ship the same business day.

  • EAST COAST DESTINATION - Time in transit: Approx. 2-4 business days.
  • CENTRAL US DESTINATION - Time in transit: Approx. 3-5 business days.
  • WEST COAST DESTINATION - Time in transit: Approx. 4-7 business days.

    OUR ORDER SHIPPING POLICY:
    We are located and we ship from Charlotte, NC.

  • Orders received Monday - Friday before 2PM ET normally ship by the end of the next business day. Very often it is the same business day.
  • Orders placed on Saturdays and Sundays will be shipped the next business day.
  • When closed for normal holidays your order ships the following business day.

    A shipping confirmation is emailed upon shipment of all orders. UPS offers tracking in transit. * If your package was shipped by USPS Priority Mail, as per your shipping confirmation, tracking is not available by this carrier.
    Top of Page

    Order Shipping Information:

    Available Ship Methods Follow:

  • Ground (* Special Flat Rate $9.95 - UPS or/USPS to Contiguous 48 States.)
  • Ship to: AK,GU,HI,PR,VI,AP0,AE,AA,FP0 ONLY- USPS PRIORITY MAIL -Flat Rate: $12.95
    ** UPS Air rates regrettably, are normally quite costly, and calculated at expedited costs, exact rate by weight, dimensions, and destination. We ship from Charlotte, NC.

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    Return Proceedure:

  • IMPORTANT: Please E-mail for Return Merchandise Authorization (RMA# Request), to ensure proper credit for return.
    Email Us

    We offer an easy 30 day return policy on purchases.
    Simply email us to request a Return Merchandise Authorization (RMA) and send your item(s)back to us, in its original condition, and we will accommodate your request for a replacement item, store credit, or refund.

    For a prompt reply, please contact us by email at geniusbabies@carolina.rr.com

    Of course, if the mistake is ours for any reason, we'll pay for return shipment.

  • There are NO restocking fees.
  • Returns
    If you are returning merchandise for a refund, you are responsible for the cost of returning it to us. Unfortunately, we cannot reimburse you for the original shipping charges, that have already been incurred.
  • Exchanges
    If you are exchanging merchandise, you are responsible for the cost of returning it to us.

    Please be mindful of the following details about returns:

  • For items that shipped free, our shipping costs will be deducted from your refund.
  • An order cannot be cancelled once it has shipped. If you decide to cancel after shipment, our standard return policy applies.
  • Returned items must be in new condition and in the original packaging.

    Return Information:
    1. We recommend that you ship your package INSURED to ensure safe arrival.
    2. Please use ORIGINAL (or comparable) shipping box and shipping packaging to ensure arrival in NEW condition. .
    3. Write RMA # Clearly on Outside of Box in black marker.
    4. Returns & Exchanges must arrive in NEW, original condition, in their original full packaging.- Thank you!
    5. Packages must be postmarked no later than 30 days from purchase.
    6. Ship to:
    Genius Babies™ Inc.
    ATTN: Returns
    Return Merchandise Authorization #__(the RMA will be assigned to you from Genius Babies)
    2015-A Van Buren Avenue
    Indian Trail, NC 28079
    *Regrettably, returns without RMA #s may be refused, and returned to the shipper. We need the RMA # to process and credit your account properly. Thank you.

    Please note: Returns are NEVER re-sold on GeniusBabies.com. Returned items are sent back to the manufacturer in accordance with the manufacturer's return policy, and or/ donated to charity organizations.
    * Please note: REFUSAL of a shipped and confirmed order, may be liable for up to a 10% restocking fee.



    ---------------------------------------------------

    FAQ

    Purchase Orders?
    YES! We accept Purchase Orders. Please contact us via email with your purchase order, or any questions you may have. It is our pleasure to work with your Non-Profit organization.

    Bulk Orders?
    Yes! We are happy to fulfill Bulk Orders.
    Email us with your request and for possible volume discounts.

    International Shipping?
    We are no longer able to ship outside of the USA. (With the exception of Military APO and FPO addresses.)

    Telephone Orders?
    Regrettably, we are an online retailer and are no longer able to accept telephone orders. We are of course happy to walk you through your order if you need assistance.


  • Celebrating Our 25th Year Online ~ 1998-2023 ~ Genius Babies™ ~ Your "Original" Smart Baby Gifts & Baby Toys Shop.
    ©Genius Babies™ Inc. All rights reserved.

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